Terms of Use

Last updated: April 30, 2025

Welcome to Any Video Converter! This agreement applies the user (hereinafter referred to as "you") and Any Video Converter (hereinafter referred to as "we" and "the software"). It is intended to explain your rights and responsibilities for using Any Video Converter's website, services, programs and tools. By using Any Video Converter, you agree to be bound by these Terms of Use. If you do not agree to any of these Terms, please cease using Any Video Converter.

1. Acceptance of Terms

By registering and using our software (both the free version and the paid version), you will be deemed to have fully accepted these Terms of Use.

If you are under the age of 18, please use Any Video Converter with the consent of your parents or legal guardian, and make sure that you have read and understood these Terms of Use.

2. Amendments to Terms

We reserve the right to make changes and modifications to these Terms of Use. Therefore, please remember to click on this page to see if these Terms of Use have been updated. At the top of these Terms, we will indicate the date of the latest update.

If you do not agree to the changes, you must stop using Any Video Converter immediately after the effective date of the most current terms. If you continue to use Any Video Converter after the changes have taken effect, you will be deemed to have acknowledged the changes to the Terms of Use and to have accepted the revised terms.

3. Software and Account

We own all rights to Any Video Converter. You may not reverse engineer, decompile, decode or modify the software, nor may you attempt to discover the source code of the software. Also, we do not guarantee that all tools in Any Video Converter will always be free or available from program problems. Therefore, in case of program problems, we reserve the right to collect your log messages, video links, registration passwords and other necessary information, which will be submitted to our technical team to further detect the problem.

The paid version of Any Video Converter requires you to create an account with a valid email address in order to fully utilize all the tools in the software. When creating an account, you must not forge an email address or impersonate another person's email address, as this may prevent you from receiving important registration code information. You are responsible for the safekeeping and proper use of your registered account and registration code. If you lose your password or your account is compromised due to improper management of your account information, you will be fully responsible for any legal liabilities.

When using the paid version of Any Video Converter, you may not transfer, sell, or resell the software twice. If you encounter any issues with your account or wish to delete your registered account, please contact us through our email address: [email protected].

4. Fees and Services

Any Video Converter offers both free and paid versions. The free version offers basic tools, while the paid version usually offers no ads, all features unlocked and free updates from the date of purchase. Please note that the free version of Any Video Converter is for personal use only. For commercial use, please purchase the Pro or Ultimate version.

Any Video Converter primarily operates on a monthly plan, annual plan, and permanent plan model, but we cannot guarantee that our price will remain unchanged indefinitely. We reserve the right to adjust our pricing. If you continue to use Any Video Converter after the price adjustment, it indicates your acceptance of the new price.

By purchasing Any Video Converter, you agree to pay the relevant fees, any applicable taxes, and any associated third-party fees (e.g., phone charges, mobile operator fees, Internet service provider fees, data plan fees, credit card fees, foreign exchange fees, foreign exchange transaction fees). We are not responsible for these fees charged by third parties.

The price of the software is displayed in US dollars on our website and will be automatically converted to your local currency during the checkout process. Your payment may be processed through a third-party payment platform we cooperate with. Please read the payment terms of the third-party payment platform carefully before making any payment.

Currently, our support team mainly communicates via email, and does not support phone, video or online chat. If you need assistance, please leave a message at [email protected], and we will help you resolve issues related to Any Video Converter, including answering program questions, addressing payment plan concerns, and handling billing issues. We reserve the right to decline responses to emails regarding issues unrelated to our software. During business hours, our support team aims to respond within 24 hours, and during holidays, we strive to respond within 48 hours.

5. Renewal and Refund Policy

If you purchased a monthly/annual plan for Any Video Converter, we will re-charge you on a monthly/annual basis according to your payment schedule unless you cancel the auto-renewal. Please note that if you purchased at a discounted price, your renewal will be charged at the original price listed on the Any Video Converter website, which may result in a difference in charges.

5.1 How to cancel the auto-renewal?

When you purchase Any Video Converter, the automatic renewal service is enabled by default. If you do not wish to be automatically charged, you can cancel the auto-renewal before the renewal date by following one of these three methods:

Method 1: If you subscribe to Any Video Converter Pro 1-month plan, you can open the order confirmation email and click "view your subscription" in the email. Then, you can directly click "cancel subscription" in the billing information section.

Method 2: If you subscribe to Any Video Converter Pro 12-month plan, you can open the order confirmation email, click "Signup/Login" or "view your subscription" at the bottom of the email, and click "Stop automatic subscription renewal" on the page.

Method 3: You can contact our support team through [email protected]. We will help you cancel the automatic renewal.

Click to check more details: AVC Subscription FAQs

5.2 Refund policy

Normally, we offer a 5-day money-back guarantee for monthly & annual plans, and a 30-day money-back guarantee for permanent plan.

Our refund policy outlines which refund requests are accepted and which are not. Please read our refund policy carefully before purchasing Any Video Converter. If your refund request does not comply with our refund policy, we have the right to reject your refund application.

6. Software Updates

We may update and upgrade Any Video Converter from time to time, but we are not obliged to do it regularly. While we strive to provide accurate data and information about Any Video Converter, we cannot guarantee its completeness, effectiveness, or reliability.

(1) We cannot guarantee that Any Video Converter will be fully effective for all users after each update.

(2) We cannot guarantee that Any Video Converter will be fully meet users' expectations after each update.

(3) We cannot guarantee that Any Video Converter will operate error-free after each update.

(4) We cannot guarantee that all bugs will be resolved in Any Video Converter after each update.

For older versions of Any Video Converter prior to the latest version 9, you have the right to continue to use the older version, but this is limited to assisting you in transitioning to the latest version. We have the right to discontinue service and support for older versions.

7. Privacy and Copyright Policy

The protection of our users' personal information is one of our fundamental principles. We will not disclose your personal information to any third party without your permission, unless required by law.

If you upload a third-party website link in Any Video Converter, we are not responsible for the content of that link. When using Any Video Converter, please ensure that you comply with the copyright laws of your country or region and do not infringe upon the intellectual property rights of any third party. If your actions infringe the intellectual property rights of any third party, you will be solely responsible for all related liabilities.

8. Warranties and Disclaimers

Any Video Converter provides its services to you as is. This means that you use it at your own risk and discretion. We do not warrant that the use of the software will be uninterrupted or error-free, nor do we guarantee that the maintenance of the software will not result in data loss. We are not responsible for delays, interruptions, failures, or other issues with the service that arise beyond Any Video Converter's reasonable control.

8. Warranties and Disclaimers

Any Video Converter provides its services to you as is. This means that you use it at your own risk and discretion. We do not warrant that the use of the software will be uninterrupted or error-free, nor do we guarantee that the maintenance of the software will not result in data loss. We are not responsible for delays, interruptions, failures, or other issues with the service that arise beyond Any Video Converter's reasonable control.

9. Limitation of Liability

Any Video Converter shall not be liable for any damages arising from your use of the software, including but not limited to indirect damages, incidental damages, consequential damages, special damages or exemplary damages, as well as all types of legal claims, including but not limited to breach of contract, breach of warranty, infringement or any other losses.

Except as expressly provided by law or regulation, our entire liability to you for any reason whatsoever will not exceed the amount you pay us for the use of Any Video Converter.

10. Law and Jurisdiction

The establishment, effectiveness, interpretation, modification, supplement, execution, termination and dispute resolution of these Terms shall be governed by the laws of the People's Republic of China. In cases where the law does not provide clear guidance, business practices or industry standards shall apply. Any disputes related to your access or use of Any Video Converter and involving the Company shall be resolved through negotiation between the two parties.

If you have any questions about these Terms of Use, please contact us: [email protected]